Production increased. Scrap costs rose. Month after month. The all-important RPN score in FMEA stayed the same.
"We need better suppliers." "We need more staff in production." "Our ordering system is outdated." The solutions were clear... But did they agree on the problem?
Before you ask 'why', ask 'how often'.
They took 600 samples per year chasing process problems. Then they discovered the issue was the measurement system.
A client asked for root cause analysis training, but really wanted to get better at firefighting.
"Process mapping makes it so much easier to see improvements!" - Course participants, process mapping.
They worked harder. Hired more people. Worked overtime. The problem came back. Again and again. Because they never found the cause.
Lean Tech AS | Kristoffer Robins vei 13
0047 481 23 070
Oslo, Norway
L - Look for solutions
E – Enthusiastic
A – Analytical
N - Never give up