Signal or noise - Lean Tech

Good data quality is essential for trust and improvement

Over 50 percent of all races won. With a smaller budget than competitors. The secret? 100 percent trust in data.
Intuition Is Not Guessing

Intuition more important than analysis? What?!
Carrot or Tree? Choose the Right Tool

Before you ask 'why', ask 'how often'.
The Problem Wasn't the Process

They took 600 samples per year chasing process problems. Then they discovered the issue was the measurement system.
Thought Map: Structured Problem Solving from Hypothesis to Root Cause

Your brain searches for answers to the questions you ask. Ask the wrong questions, and you'll keep solving the wrong problems.
Are you Overreacting to Normal Variation?

The participants nodded at the examples. But the real learning happened when they tested it themselves and watched the variation increase with every adjustment.
Understanding Measurement Uncertainty for Better Decisions

A quality manager reached out. They'd run a measurement system analysis on a surface roughness gauge. The spreadsheet said everything was fine. But was it?
Wrong Diagnosis Leads to Wrong Treatment

A production manager contacted me. Quality costs were high. A customer with strict requirements was extremely dissatisfied. "We've tried EVERYTHING," he said.
While the Experts Debate Theory, You Can Create Results

Even within Six Sigma - a method built on facts - experts disagree on fundamental numbers. While they debate, we use the time to actually improve processes.