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Production increased. Scrap costs rose. Month after month. The all-important RPN score in FMEA stayed the same.
They had spreadsheets with hundreds of measurements. And kept getting non-conformances. Again and again.
"We need better suppliers." "We need more staff in production." "Our ordering system is outdated." The solutions were clear... But did they agree on the problem?
They took 600 samples per year chasing process problems. Then they discovered the issue was the measurement system.
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Oslo, Norway
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L - Look for solutions
E – Enthusiastic
A – Analytical
N - Never give up