Process improvement training

Improve processes with Lean Six Sigma

This training is for teams who want to improve their own processes using the fact-based problem solving method Lean Six Sigma.

You learn to use DMAIC to solve a relevant problem in your organization.

Course duration is determined based on a conversation about needs.

About the training

This training is for teams (4-8 people) who want to use Lean Six Sigma to solve a company specific challenge related to quality, time (productivity) or cost.

Course duration is adjusted based on what tools are relevant for you (usually 2-5 days.). Based upon a conversation about needs we make a plan.

You will learn to use facts and analysis to prioritize the right projects and solutions. We use Six Sigma's DMAIC:


  • Define: Understand problem and set goals
  • Measure: Map current situation
  • Analyze: Prove true root causes
  • Improve: Measures to solve root causes
  • Control: Create lasting results

Learning objectives

This training enables you to:

  • Structure projects to ease the execution and increase the probability of success
  • Define metrics to evaluate results and achieve measurable effects
  • Understand customer needs and set specific requirements
  • Identify processes and determine possible causes
  • Understand that normal and special cause variation are different and requires different respond
  • Determine process stability (predictability) and capability (ability to deliver on customer requirements)
  • Analyze data statistically and graphically to determine root causes
  • Prioritize and implement the right solutions
  • Reduce the risk of changes and ensure lasting results
  • Improve your process

The course will give you an introduction to Lean Six Sigma, and teach you tools and concepts that are relevant to you.

You can expect to learn about:

  • What Lean Six Sigma is?
  • Expected results by applying Lean Six Sigma
  • How to increase customer focus and understand customers better
  • How to structure your project selection to achieve your strategic goals
  • How to set specific goals and metrics
  • How to identify processes in your work situation
  • Process mapping to understand the process and identify possible root causes
  • How to decide if an activity is value-adding or non-value-adding
  • Different types of waste and how to reduce waste to improve flow and increase productivity
  • Tools to understand variation, stability and capability: what can you expect based on historical data?
  • The difference between normal and special cause variation
  • How to calculate the effect of your improvements
  • How to ask critical questions, look for facts and be open to possible solutions
  • Challenge established truths

We will use your data if you want, and make a plan of how to improve your process.

The course includes practical exercises and tasks to promote learning.

Your own data is used as far as possible. The content is tailored to your needs.

Do you want to learn about statistical and graphical analysis, control charts, evaluation of measurements, correlation, hypothesis testing or experimental design?

The course is adapted to your needs and duration is adjusted based on what's relevant for you.

Practical information

Courses can be arranged on request and customized to your business needs.

Your own data can be used in examples and exercises. 

Open courses are arranged according to the Course Calendar.

You can start e-learning when you want. You have access for a year and unlimited attempts to successfully complete multiple-choice exam.

Lunch, refreshments, and drinks during classroom training are included, and you receive a course completion certificate.


Course location varies; check "Place" in Course Calendar.

Lean Tech is located at Igloo Innovation at SNØ (Snøfonna 5, 1470 Lørenskog) and organizes courses here.

We have an agreement with Thon Hotels and organize courses in other locations as needed.



rsz img 3561 til sissel

Sissel Pedersen Lundeby is IASSC (International association for Six Sigma certification) accredited trainer associate:

"This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC."

Sissel has a Master in Chemical Engineering and more than 20 years' experience within manufacturing and environmental technology. She has practiced Lean Six Sigma since 2002, completing Black Belt projects and certification through Cytec (2004) and IASSC (2017).

She use Lean Six Sigma to create measurable results and want her course participants to be successful improving their processes. That's why her training focus on practical application.


"Inspiring, professionally competent, popularize a theoretical discipline"

Espen Fjeld, Commercial Director at Berendsen

"Academic highly skilled and clear performance. Fun and builds trust"

Jon Sørensen, Production Manager at Berendsen

"10/10 good at reaching everyone"

Erlend Stene, Sales leader at Berendsen

"Clear and well presented. Good at asking questions and listen (check understanding)"

Morten Bodding, Production Manager at Berendsen

"Made a difference, engaged and skilled"

- Participant from EWOS

"You are inspiring, positive and professionally skilled"

- Participant from EWOS

Anonymous feedback:

"Clear presentations and well explained"

"I thought it was very rich, with good examples that made me reflect"

Thank you for your trust

Contact info

Lean Tech AS | Snøfonna 5

0047 481 23 070

This email address is being protected from spambots. You need JavaScript enabled to view it.

Lørenskog, Norway


L - Look for solutions

E – Enthusiastic

A – Analytical

N - Never give up

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