I was very impressed with Sissel's Lean Six Sigma knowledge. She makes it easy to identify improvements and create results.
Daryl Powell
Research Manager, Sintef Manufacturing
Learning Objectives
You will learn to lead successful improvement projects:
- Identify opportunities and choose the right project.
- Define and understand the problem to be solved.
- Understand the current situation through data collection and process mapping.
- Analyze the process and prove root causes.
- Improve the process by identifying possible solutions, evaluating them, implementing the best ones, and verifying that they work.
- Achieve lasting results with good control of the improved process.
Target Audience
This training is for you who:
- Want to improve operational performance
- Need to carry out targeted improvement projects
- Project managers for improvement projects
- Project participants in improvement projects
- People working with improvement work, quality, environment, and sustainability
Key Topics
The course teaches you methods and tools for successful implementation of improvement projects with Six Sigma's DMAIC.
- Roles and responsibilities
- How to define and scope improvement projects?
- How to create a good problem description and set the right focus?
- How to make the problem measurable and set specific goals?
- How to describe and quantify project results?
- How to ensure the best possible communication with project stakeholders?
- How to visualize cause-and-effect relationships?
- How to use data and process maps to understand cause-and-effect relationships?
- How to analyze risk?
- How to prioritize and choose solutions in the short and long term?
- How to ensure lasting improvement?
- How to reuse project results?
Tools & Methods
The following tools are reviewed:
- DMAIC, A3 & 8D problem solving
- Roadmap
- Storyboard
- Project charter
- Problem description
- Business case
- Progress plan
- Thought map
- Brainstorming / Brainwriting
- SIPOC
- CTQ tree (Mapping customer requirements)
- Operational Definition
- Communication plan
- Context diagram
- Representative data
- Descriptive statistics (centering and variation)
- Measurement System Evaluation (MSE)
- Fishbone diagram
- 5 Whys
- Process variable mapping
- Value stream mapping
- Spaghetti diagram
- Flowchart / process map
- Function flowchart / Swimlane
- FMEA (Failure Modes and Effects Analysis)
- Risk matrix
- Prioritization matrix
- PICK matrix
- Multivoting
- Proving root causes
- Histogram
- Run Chart
- Control chart (SPC)
- Capability / fitness
- Pareto chart
- Box Plot
- Scatter plot
- Correlation and regression
- Workplace organization using 5S
- Visual management
- Standardization and One-Point Lessons
- Reduce changeovertime using SMED
- Work cell
- One-piece flow
- Takt and balance
- Flexible staffing
- Pull and Kanban
- Error proofing
Some of the methods and tools are described in detail, others at an introductory level.
Course Materials
The following are included in the course:
- Copy of presented material
- Template for documentation of DMAIC projects (storyboard)
- Template for A3 problem solving
- Template for FMEA
- Template for prioritization matrix
- Template for project charter
- Excel file with Control Chart
Practical Application
In the courses, methods and tools are trained through practical exercises and Lego games.
The game was developed by John Bicheno at the Lean Enterprise Research Centre at Cardiff Business School, and later further developed by Joakim Hillberg at Revere in Sweden.
The game is used in several countries by companies, universities, and consultants to provide practical experience and understanding of Lean principles.
The results of the group work are presented and discussed. For the best possible engagement and learning, time is spent each day on repetition and discussion of the theory covered.
To get the best possible benefit from the course, we recommend that you carry out an improvement project. Several of the course's exercises can then be carried out on your own problem. You also have the opportunity to receive valuable viewpoints on your project from the course leader and other course participants.
Diploma & Certification
Course Certificate: To receive a course certificate, you must have attended at least 3 out of 4 course days.
Certification:To be certified, participation in accordance with the requirements for the course certificate (above) and approved implementation of an improvement project within 12 months after the end of the course is required. The project is considered approved if the project owner has approved the project and Lean Tech has approved the approach, tool use, and documentation.
Practical information
Courses can be arranged on request and customized to your business needs.
Your own data can be used in examples and exercises.
Open courses are arranged according to the Course Calendar.
You can start e-learning when you want. You have access for a year and unlimited attempts to successfully complete multiple-choice exam.
Lunch, refreshments, and drinks during classroom training are included, and you receive a course completion certificate.
Location
Course location varies; check "Place" in Course Calendar.
Lean Tech is located at Igloo Innovation at SNØ (Snøfonna 5, 1470 Lørenskog) and organizes courses here.
We have an agreement with Thon Hotels and organize courses in other locations as needed.
Registration
Instructor
Sissel Pedersen Lundeby is IASSC (International association for Six Sigma certification) accredited trainer associate:
"This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC."
Sissel has a Master in Chemical Engineering and more than 20 years' experience within manufacturing and environmental technology. She has practiced Lean Six Sigma since 2002, completing Black Belt projects and certification through Cytec (2004) and IASSC (2017).
She use Lean Six Sigma to create measurable results and want her course participants to be successful improving their processes. That's why her training focus on practical application.
Feedback
"Inspiring, professionally competent, popularize a theoretical discipline"
Espen Fjeld, Commercial Director at Berendsen
"Academic highly skilled and clear performance. Fun and builds trust"
Jon Sørensen, Production Manager at Berendsen
"10/10 good at reaching everyone"
Erlend Stene, Sales leader at Berendsen
"Clear and well presented. Good at asking questions and listen (check understanding)"
Morten Bodding, Production Manager at Berendsen
"Made a difference, engaged and skilled"
- Participant from EWOS
"You are inspiring, positive and professionally skilled"
- Participant from EWOS
Anonymous feedback:
"Clear presentations and well explained"
"I thought it was very rich, with good examples that made me reflect"
