Key Topics

The course teaches you methods and tools for successful implementation of improvement projects with Six Sigma's DMAIC.

• Roles and responsibilities
• How to define and scope improvement projects?
• How to create a good problem description and set the right focus?
• How to make the problem measurable and set specific goals?
• How to describe and quantify project results?
• How to ensure the best possible communication with project stakeholders?
• How to visualize cause-and-effect relationships?
• How to use data and process maps to understand cause-and-effect relationships?
• How to analyze risk?
• How to prioritize and choose solutions in the short and long term?
• How to ensure lasting improvement?
• How to reuse project results?

Tools & Methods

The following tools are reviewed:

Some of the methods and tools are described in detail, others at an introductory level.

Course materials

The following are included in the course:

• Copy of presented material
• Template for documentation of DMAIC projects (storyboard)
• Template for A3 problem solving
• Template for FMEA
• Template for prioritization matrix
• Template for project charter
• Excel file with Control Chart

Practical application

In the courses, methods and tools are trained through practical exercises and Lego games. 

The game was developed by John Bicheno at the Lean Enterprise Research Centre at Cardiff Business School, and later further developed by Joakim Hillberg at Revere in Sweden.

The game is used in several countries by companies, universities, and consultants to provide practical experience and understanding of Lean principles.

The results of the group work are presented and discussed. For the best possible engagement and learning, time is spent each day on repetition and discussion of the theory covered.

To get the best possible benefit from the course, we recommend that you carry out an improvement project. Several of the course's exercises can then be carried out on your own problem. You also have the opportunity to receive valuable viewpoints on your project from the course leader and other course participants.

Diploma & Certification

Diploma: To receive a diploma for successful completion, you must have attended at least 3 out of 4 course days.

Certification:To become certified as a Lean Six Sigma Green Belt, the following requirements must be met:

• Attendance at a minimum of 3 out of the 4 course days.
• Completion of an improvement project within 12 months after the course ends.
• Participation in mandatory coaching throughout the project.

Mandatory coaching ensures that your project is executed in line with best practices and the Lean Six Sigma methodology. Through six 1-hour sessions with a senior consultant, you will receive support and guidance to:

• Select a project that is realistic and value-adding.
• Execute each phase of the project according to best practices.
• Gain confidence and competence in using Lean Six Sigma tools through practical application.

The coaching sessions include:

• 1 hour for project selection.
• 1 hour for review after each DMAIC phase.

Coaching fee: 14,950 NOK (includes six 1-hour sessions and project approval). This is an investment in your success, and our experience shows that participants who receive coaching achieve better results and execute their projects more effectively.