Improve processes with Lean Six Sigma
This training is designed for teams who want to improve their own processes using the fact-based problem solving method Lean Six Sigma.
You will learn to use facts and analysis to prioritize the right projects and solutions.
We use Six Sigma's DMAIC model for the problem solving:
- Define: Understand problem and set goals
- Measure: Map current situation
- Analyze: Prove true root causes
- Improve: Measures to solve root causes
- Control: Create lasting results
The training is for teams of 4-8 people and we will work on a company specific challenge related to quality, time (productivity) or cost. Course duration is determined based on a conversation about needs. Usually 2-5 days.
This training enables you to:
- Structure projects to ease the execution and increase the probability of success
- Define metrics to evaluate results and achieve measurable effects
- Understand customer needs and set specific requirements
- Identify processes and determine possible causes
- Understand that normal and special cause variation are different and requires different respond
- Determine process stability (predictability) and capability (ability to deliver on customer requirements)
- Analyze data statistically and graphically to determine root causes
- Prioritize and implement the right solutions
- Reduce the risk of changes and ensure lasting results
- Improve your process
The course will give you an introduction to Lean Six Sigma, and teach you tools and concepts that are relevant to you. You can expect to learn about:
- What Lean Six Sigma is?
- Expected results by applying Lean Six Sigma
- How to increase customer focus and understand customers better
- How to structure your project selection to achieve your strategic goals
- How to set specific goals and metrics
- How to identify processes in your work situation
- Process mapping to understand the process and identify possible root causes
- How to decide if an activity is value-adding or non-value-adding
- Different types of waste and how to reduce waste to improve flow and increase productivity
- Tools to understand variation, stability and capability: what can you expect based on historical data?
- The difference between normal and special cause variation
- How to calculate the effect of your improvements
- How to ask critical questions, look for facts and be open to possible solutions
- Challenge established truths
During training we will develop an action plan of how to improve the process, and use your data along the way if you wish.
The course includes practical exercises and tasks to promote learning. Your own data is used as far as possible. The content is tailored to your needs.
Do you want to learn about statistical and graphical analysis, control charts, evaluation of measurements, correlation, hypothesis testing or experimental design?
The course is adapted to your needs and duration is adjusted based on what's relevant for you.