Challenge established truths

  • 16 January 2017 |
  • Published in Blog

challenge established truths

 

To me, Lean Six Sigma is about challenging established truths by asking critical questions and require facts. Critical questions enable us to develop and innovate.

Critical questions can be perceived as criticism therefore it is important to focus on the process, not the person. If we ask questions because we are curious and want more knowledge, the chance of being heard is greater.

An established truth within Six Sigma is that six sigma process involves 3.4 errors per million opportunities. It is an established truth that I want to challenge. 

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Are your processes capable?

  • 03 October 2016 |
  • Published in Blog

robust process

I have experienced operators adjusting a machine in despair because the machine produced rejects. No matter how much they adjusted, the machine still produced rejects.

The adjustments did not help, in fact it resulted in more rejects. What was causing the rejects?

The machine was not robust enough to deliver the desired result.

How about your processes? Are they robust?

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